1333 Corporate Drive Ste 110, Irving, TX 75038
We’re open Monday – Friday
8 a.m. – 6:00 p.m. CST
Frequently Asked Questions
Please read our FAQ before sending us a message.
We pride ourselves on a tradition of outstanding customer care and support. Our devoted team of account representatives understands that our customers are the hallmark of our enduring partnerships. It is important for our customers to understand the standards that have been established within our industry regarding the terms and conditions of a sale. The purchase of technology products and solutions are subject to manufacturer restrictions which may be different from other product purchases you transact. Most of the products and solutions we sell are subject to a manufacturer’s warranty. The warranty provided by the manufacturer is the first place to look for assistance with difficulties that may accompany your purchase. To obtain information regarding manufacturer’s warranties, please, contact us at the following e-mail address, or call us:
We encourage you to request information from any of our account executives about extending the service period on any of the products or solutions that you purchase.
Most manufacturers offer a one year warranty on all new equipment. During the warranty period, you may call the manufacturer to receive warranty service. The manufacturer will attempt to solve your problem via phone. If a situation extends beyond the manufacturer’s service centers ability to resolve, please contact your Can-Am Wireless Business representative for further guidance.
WHAT INFORMATION WE COLLECT ABOUT YOU
We collect only that Personal Information that you specifically and voluntarily provide to us while using our Site. For purpose of this Policy, we define Personal Information as information that identifies you as a specific individual, for example, your name, account number, physical or email address, and phone number.
We collect your Personal Information when you: Make a purchase Create an account Subscribe to our newsletter Request a catalog Participate in a survey Register at our website.
Please note the site is intended for use by residents of the U.S. only who are over the age of eighteen (18). We do not knowingly collect Personal Information from children younger than thirteen (13) years of age.
HOW WE USE THE PERSONAL INFORMATION WE COLLECT We use the Personal Information that you provide us to 1) fulfill requests for products, services and/or information, 2) provide customer service, 3) offer products and services to you, 4) measure and improve the effectiveness of our Site and our marketing endeavors, 5) tailor our online offerings to your preferences, 6) administer promotions or surveys, or 7) achieve other business purposes as permitted under applicable law. When you make a purchase on our Site, we may collect your credit card information including card number, card type, cardholder name, cardholder billing address, and credit card expiration date in order to bill you for purchases made through us. Please review our Credit Card Policy for additional information.
HOW WE PROTECT YOUR PERSONAL INFORMATION To help protect the security of your Personal Information, we seek to use security technology and procedures consistent with industry standards. We use encryption technology and Secure Socket Layers (“SSL”) in all areas of the Site where your personal account information is required, which means the Personal Information you submit to us via our Site is encrypted by your computer and decrypted again on our side. In addition, your personal account information and transaction history are kept behind a firewall. Unfortunately, no data transmission or storage system can be guaranteed to be 100% secure. If you have reason to believe that your interaction with us is no longer secure (for example, if you feel that the security of any account you might have with us has been compromised), please immediately notify us of the problem by contacting us.
You will get an email notification about your order confirmation and tracking information within 24 hours.